Patient Participation Group
Thank you to everyone that attended our first patient participation group forum.
We hope this will be the beginning of allowing our patients to have a greater contact
directly with the surgery and would like to inform everyone that this group now has
its own section of the website to keep you updated with what is happening in the
Patient Participation group. Please follow the link to the left or follow the alternative
Patient Survey Results
The annual practice survey has now been completed and you can click to find the results
here. Thank you to everyone that participated in this years survey, as always your
comments are very valuable to us.
Patient Representative Group
You are invited to join our patient representative group that has been created to
give our patient’s more of a voice at the practice. If you are interested in joining
the PRG then please follow the promotional materials here to find out more and sign
the application form here. Alternatively you can find more information under the
patient feedback section.
Chapelgreen Apple Newsletter - February 2014
The Chapelgreen Apple news letter is now available for you to download. Follow this
link for February’s issue!
Changes to clinics and services
Coils can now be fitted at High Green Health Centre as part of our family planning
DNA Report - March 2014
We are aware of how difficult it is to get an appointment to see a Doctor and that
is why we would like to keep you informed as to how we are now targeting our patients
who do not attend or are persistent in failing to keep their appointments. A monthly
DNA report is now published so that you can see the impact of how this effects your
access to a Doctor. We can assure you that we do write to patients who fail to attend
their appointments with the eventual request for them to be removed from our Practice
List. Please follow the link here you can read our latest monthly findings on DNA
statistics at the practice. Please remember if you do not need your appointment to
cancel it thank you.