Burncross Surgery

1 Bevan Way, Chapeltown, Sheffield, S35 1RN

Telephone: - (0114) 232 9030

High Green Health Centre

Thompson Hill, High Green, Sheffield, S35 4NF

Telephone:- (0114) 286 7000

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Welcome to Chapelgreen Practice

If you would like to stop smoking, we may be able to help. Ask at Reception for more details. Or click the above image for NHS Smokefree.

If you are using our touch screen check in machines, please remember to wait until the final confirmation screen when a message will ask you to take a seat in the waiting area

Choose Well
Flu Jab Appointments Are Now Available! Book Your Appointment Today!

Our Telephone Number is Merging

Telephone System Changes and Update

After taking on board patient feedback the practice would like to announce that starting on the week beginning the 15th of February 2016 the practice will be developing the phone system to implement some important changes that we hope will give you better access to us here at the surgery. As part of this change the practice will be moving to one contact number for both Burncross Surgery and High Green Health Centre.

 

The new surgery number for both sites will be 0114 232 9030.

 

Dr Rughani Gets a Gong!

Dear patients we would like to invite you all to read an open letter written by our senior partner Dr Warren to congratulate Dr Rughani for receiving a medal from the Royal College of General Practitioners. See the letter here.

 

DNA Report - December 2015

Were you struggling to book an appointment today?
In the month of December 2015 we have had 308 patients that did not attend for an appointment.

 

This equates to

10 Doctor’s Surgeries of 172 appointments and

8 Nurse Clinics of 136 appointments

 

Help us to avoid this please by letting us have a mobile contact number so we can send text reminders to you that can allow you to cancel your appointment via text if needed.  

 

You Can Use The 24 Hour 365 Days A Week Cancellation Line Or Use Our New Automated Text Service

 

New Out of Hours Hub Service

As part of a new scheme you may be offered an appointment after 18:30 at our hub site within the Northern General Hospital for urgent appointments. You can find a map and directions to this hub centre by following the link here.


Thursday Afternoon Closure 12:00- 13:00

Based on feedback received from patients and in order to improve the day to day service that we provide to our patients the practice has concluded that we need to increase the protected time we spend with our staff on training. Therefore with effect from week commencing 6th July 2015 we will be closing on Thursdays between 12:00 - 13:00 during this time your calls will be automatically diverted to CARE UK our ‘out of hours’ service provider and any calls requiring a GP’s urgent attention will be dealt  with by our ‘Duty Doctor’.

We would like to thank you for your understanding in this matter.

 

Patient Participation Group

Thank you to everyone that attends our patient participation group meeting forums. We hope this will be the beginning of allowing our patients to have a greater contact directly with the surgery and would like to inform everyone that this group now has its own section of the web site to keep you updated with what is happening in the Patient Participation group. Please follow the link to the left or follow the alternative link here.

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