Chapelgreen Practice is the business name for Burncross Surgery and High Green Health Centre. Both Practice sites have always been part of one Practice, but with different names to represent their locations. With the introduction of the Care Quality Commission it was decided that the Practice should have one overarching identity this included bringing policies and procedures in to line to operate the same at both sites, and the increased movement of staff (clinical and administrative) across both sites to reflect the free movement of patients to book appointments at either site.
|Mr Blake D Foster (m)|
Level 5 Diploma (Merit) in Primary Care Management, Diploma in Bookkeeping & Accounts, IOSH Certificate in Managing Safely, ILM Level 7 Certificate in Leadership and Management, Sheffield Microsystem Coach. Member of the Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR).
|Mrs Kathy Peasegood (f)|
Retail Management Lv 1, Business Management Lv 1
|Jan M Monkhouse (f)|
Data Management Team Supervisor
A full team of Patient Services Medical Receptionists are employed at both sites. Receptionists are usually your first port-of-call for all business. They work at the reception desks and answer the telephones along with organising and performing some tests and helping the practice with paperwork. Through them you can access the services that the Practice offers.
The surgeries are open to public access, and there may be occasions when queues build up which take some time to clear. If you are in a queue please be patient and courteous to the Reception Staff and others in the queue.
Touch screen check-in
We provide Touch Screen check-in terminals for each site, with the aim to streamline the process of attending an appointment.
If you are using our touch screen check in machines, please remember to wait until the final confirmation screen when a message will ask you to take a seat in the waiting area.
Data Management and Patient Services
We also employ other Patient Services Administrators and have developed a dedicated Data Management Team who provide the necessary back office functions that the practice needs to work effectively and efficiently. They are involved in correspondence with other Healthcare Professionals as well as maintaining your records, keeping Disease Registers up to date and coordinating the necessary reviews and tests.
|Julie Swinburn (f)|
|Marie Wild (f)|
Senior Medical Receptionist